Maintenance Schedule from 2026-08-15 10:02 UTC to 2026-08-15 10:49 UTC

Scheduled maintenance Supervisor Portal Task Assignment System Case Service Data Service Capability Service Case Tracker Account Service Case Tracker Task Service Supervisor Portal Task Service Supervisor Portal Account Service
2026-08-15 10:02 UTC · 47 minutes

Updates

Resolved

Dear Team Leaders,

We are pleased to announce that the maintenance has been successfully completed and the Supervisor Portal can be accessed normally now.

Action Required: No.
Contact Information: For any questions or issues, please submit a ticket via the Help Center .

Thank you for your patience and cooperation during the maintenance time.

August 15, 2026 · 10:49 UTC
Started

Dear Team Leaders,

The Software Engineering team will start maintenance for Supervisor Portal 10 minutes later. Please save your work ahead of time. A reminder notification will be sent once the maintenance is finished.

Thank you for your cooperation and support.

August 15, 2026 · 10:02 UTC
Scheduled

Dear Team Leaders,

The Software Engineering team will be performing a scheduled upgrade on Supervisor Portal, which includes security improvements to enhance user experience and system stability. The following information is for your reference.

  • User Impact: Temporary system disruptions or error messages may occur during the maintenance window.
  • Action Required: Please remind team to save all work and avoid using the system during this period to prevent data loss.
  • Contact Information: For any questions or issues, please submit a ticket via the Help Center.

A reminder notification will be sent 10 minutes before the maintenance begins.
Thank you for your cooperation and support.

August 14, 2026 · 14:05 UTC

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