Supervisor Portal
Minor incident
90
days ago
% Uptime
Today
Work Summary
Operational
90
days ago
% Uptime
Today
Supervisor Portal Account Service
Operational
Case Tracker
Operational
90
days ago
% Uptime
Today
Case Service
Operational
Data Service
Operational
Supervisor Portal Task Service
Operational
Capability Service
Operational
Task Assignment System
Operational
90
days ago
% Uptime
Today
Case Tracker Account Service
Operational
Case Tracker Task Service
Operational
Current incidents
Scheduled maintenance
Maintenance Completed
from
2025-12-16 12:55 UTC
[Scheduled]
Dear Team Leaders,
We are pleased to announce that the maintenance has been successfully completed and the Productivity Tracker can be accessed normally now.
Action Required: No.
Contact Information: For any questions or issues, please submit a ticket via the Help Center .
Thank you for your patience and cooperation during the maintenance time.
Minor incident
System - Incident
[Issue]
Dear Team Leaders,
Please be informed that Supervisor Portal is experiencing issues, which may result in duplicate CCF contract files. The following information is for your reference.
Quick Description:
- Root Cause: The issue stems from a modification to the duplicate-checking logic for contract synchronization between Salesforce and Supervisor Portal.
- User Impact: Duplicate CCF contract files are now appearing in the Supervisor Portal.
- Actions taken: The Software Engineering team is...
% Uptime
Incident & maintenance history
90 days ago
Today
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