There is an ongoing Incident
This is ResourcePro - Productivity Tracker's status page, here you'll find the current status and incident history of ResourcePro - Productivity Tracker.
Supervisor Portal Minor incident
90 days ago % Uptime Today
Work Summary Operational
90 days ago % Uptime Today
Supervisor Portal Account Service Operational
Case Tracker Operational
90 days ago % Uptime Today
Case Service Operational
Data Service Operational
Supervisor Portal Task Service Operational
Capability Service Operational
Task Assignment System Operational
90 days ago % Uptime Today
Case Tracker Account Service Operational
Case Tracker Task Service Operational

Current incidents

Minor incident System - Incident
[Issue]

Dear Team Leaders,

Please be informed that Supervisor Portal is experiencing issues, which may result in duplicate CCF contract files. The following information is for your reference.
Quick Description:

  • Root Cause: The issue stems from a modification to the duplicate-checking logic for contract synchronization between Salesforce and Supervisor Portal.
  • User Impact: Duplicate CCF contract files are now appearing in the Supervisor Portal.
  • Actions taken: The Software Engineering team is...
Supervisor Portal
Posted at October 30, 2025 · 13:18 UTC

Scheduled maintenances

Scheduled maintenance Maintenance Schedule from 2025-11-04 09:00 UTC to 2025-11-04 10:00 UTC
[Scheduled]

Dear Team Leaders,

The Software Engineering team will be performing a scheduled upgrade on Supervisor Portal, which includes bug fixes to enhance user experience and system stability. The following information is for your reference.

  • User Impact: Temporary system disruptions or error messages may occur during the maintenance window.
  • Action Required: Please remind team to save all work and avoid using the system during this period to prevent data loss.
  • Contact Information: For any...
Supervisor Portal
Posted at November 4, 2025 · 02:09 UTC

Past Incidents

Scheduled maintenance Maintenance Schedule from 2025-11-03 09:00 UTC to 2025-11-03 10:00 UTC
[Update]

Dear Team Leaders,

We are pleased to announce that the maintenance has been successfully completed and the Supervisor Portal can be accessed normally now.

Action Required: No need.
Contact Information: For any questions or issues, please submit a ticket via the Help Center .

Thank you for your patience and cooperation during the maintenance time.

Supervisor Portal
Posted at November 3, 2025 · 10:14 UTC
% Uptime
90 days ago Today
Incident & maintenance history
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