Past Incidents
Dear Team Leaders,
Please be informed that the Supervisor Portal has been recovered. The following information is for your reference.
Quick Description:
- Root Cause: Tempdb is full due to some unexpected circumstances.
- User Impact: Users get error message when run report.
- Actions taken: The server team has cleaned up tempdb.
Estimated Time Window
- Start Time: 2025-09-16 20:30 UTC (2025-09-17 04:30 UTC+8)
- End Time: 2025-09-17 01:00 UTC (2025-09-17 09:00 UTC+8)
Actions...
Dear Team Leaders,
We are pleased to announce that the maintenance has been successfully completed and the Supervisor Portal can be accessed normally now.
Action Required: No need.
Contact Information: For any questions or issues, please submit a ticket via the Help Center .
Thank you for your patience and cooperation during the maintenance time.
Dear Team Leaders,
We are pleased to announce that the maintenance has been successfully completed and the Supervisor Portal can be accessed normally now.
Action Required: No need.
Contact Information: For any questions or issues, please submit a ticket via the Help Center .
Thank you for your patience and cooperation during the maintenance time.