[MIR] - Incident

Dear team leaders,

The [MIR] has been recovered. The following information is for your reference:

     Suggestions:     Due to heavy data flow at this moment, the system may be slow, During outage time, if the system generated any incorrect data, please amend it from your side if you can.    

     Root Cause:      [server performance issue caused the adaptive data can't sync to local system]   

If you still have any questions, please contact us:

     Help Center：  https://helpcenter.rspinternal.com  
     Telephone No:        8666-7501 

Thank you for your patience and sorry for the inconvenience.

Dear team leaders,

Please be informed that we are noticing [MIR] is experiencing problems. As a result, you may experience the problem of getting latest data of volume forecast. The following information is for your reference:

Quick Description:

       Root Cause:                    Server performance issue
       Actions:                           Software Engineer team is solving this problem urgently.

Estimated Time Window:

       Start Date:                      Aug 7th, 2024, 9:00 GMT+8   
       End Date:                       Unknown

Actions Required from Users:

       Please do not send MIR unless you make sure the data of volume forecast is correct.

Contact Information:

       Help Center:                    https://helpcenter.rspinternal.com/ESM.do?type=portal
       Telephone number:         8666-7501 

We apologize for these service disruptions. We will send an update ASAP.