Technology System Maintenance and Update Notification from 2023-10-27 18:00 CST to 2023-10-27 19:15 CST

Scheduled maintenance Supervisor Portal
2023-10-27 18:00 CST · 1 hour, 15 minutes

Updates

Resolved

Dear Leaders,

The system maintenance is completed. Please note:

  • If your Supervisor Portal displays an error message such as ‘Server Error in ‘/SupervisorPortal’ Application.’ please follow the resolution below.
  • Resolution: To resolve this issue, you can clear the cookies in Chrome. Go to Chrome->Settings->Clear browsing data->Select ‘All time’ as the time range->Click the ‘Clear data’ button.

Appreciate your patience during the time and feel free to send [email protected] for any questions.

October 27, 2023 · 19:10 CST
Scheduled

Hello All,

Software Engineering team will do maintenance and release for Productivity Tracker Platform related systems with above time period. The system services are unstable and system functions are restricted. Please save your data and arrange your work ahead of time.

**If your Supervisor Portal displays an error message such as ‘Server Error in ‘/SupervisorPortal’ Application.’

Resolution: To resolve this issue, you can clear the cookies in Chrome. Go to Chrome->Settings->Clear browsing data->Select ‘All time’ as the time range->Click the ‘Clear data’ button.**

The notification letter will be sent once the maintenance is finished. Please send to [email protected] for any questions.

Appreciate your cooperation.

October 27, 2023 · 09:44 CST

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